Privacy Policy
How we collect, use, and protect your personal information
At Thumbify AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered thumbnail generation service. Please read this policy carefully. By using Thumbify AI, you consent to the practices described herein.
Information We Collect
We collect the following types of information:
Personal Information
- Name: Used to personalize your account and communications
- Email Address: Used for account authentication, notifications, and support
- Payment Information: Processed securely through third-party payment processors; we do not store complete payment details
User Content
- Uploaded Images: Images you upload for thumbnail generation are processed by our AI and may be temporarily stored to provide the service
- Generated Thumbnails: Thumbnails created using our service are stored in your account
- Text Inputs: Video titles, descriptions, and preferences you provide
Usage Data
- Browser type and version
- Device information and operating system
- IP address and approximate location
- Pages visited and features used
- Time spent on the service and interaction patterns
How We Use Your Information
We use collected information for the following purposes:
- To provide, maintain, and improve our thumbnail generation service
- To process your transactions and manage your subscription
- To send you service-related notifications and updates
- To respond to your inquiries and provide customer support
- To analyze usage patterns and improve user experience
- To detect, prevent, and address technical issues or fraudulent activity
- To comply with legal obligations
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to:
- Essential Cookies: Required for the service to function properly (authentication, security)
- Analytics Cookies: Help us understand how users interact with our service
- Preference Cookies: Remember your settings and preferences
You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of Thumbify AI.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit using SSL/TLS protocols
- Secure cloud infrastructure with industry-standard protections
- Regular security audits and vulnerability assessments
- Access controls limiting who can view personal data
- Secure authentication practices
While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.
Third-Party Services
We may share information with trusted third-party service providers for:
- Payment Processing: Secure payment gateways to process transactions
- Analytics: Services that help us understand and improve our platform
- Cloud Hosting: Infrastructure providers that host our service
- Customer Support: Tools that help us respond to your inquiries
These providers are contractually obligated to protect your information and use it only for the services they provide to us.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate or incomplete data
- Deletion: Request deletion of your personal data (subject to legal requirements)
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your personal data
To exercise these rights, please contact us at rsdesign0807@gmail.com. We will respond to your request within 30 days.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:
- Update the "Last Updated" date at the bottom of this policy
- Notify you via email or through a notice on our service
- Provide you with the opportunity to review the changes
Your continued use of Thumbify AI after any changes to this Privacy Policy constitutes your acceptance of such changes.
Last Updated: December 2024
For questions about this Privacy Policy, contact us at rsdesign0807@gmail.com