Privacy Policy

    How we collect, use, and protect your personal information

    At Thumbify AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered thumbnail generation service. Please read this policy carefully. By using Thumbify AI, you consent to the practices described herein.

    Information We Collect

    We collect the following types of information:

    Personal Information

    • Name: Used to personalize your account and communications
    • Email Address: Used for account authentication, notifications, and support
    • Payment Information: Processed securely through third-party payment processors; we do not store complete payment details

    User Content

    • Uploaded Images: Images you upload for thumbnail generation are processed by our AI and may be temporarily stored to provide the service
    • Generated Thumbnails: Thumbnails created using our service are stored in your account
    • Text Inputs: Video titles, descriptions, and preferences you provide

    Usage Data

    • Browser type and version
    • Device information and operating system
    • IP address and approximate location
    • Pages visited and features used
    • Time spent on the service and interaction patterns

    How We Use Your Information

    We use collected information for the following purposes:

    • To provide, maintain, and improve our thumbnail generation service
    • To process your transactions and manage your subscription
    • To send you service-related notifications and updates
    • To respond to your inquiries and provide customer support
    • To analyze usage patterns and improve user experience
    • To detect, prevent, and address technical issues or fraudulent activity
    • To comply with legal obligations

    Cookies & Tracking Technologies

    We use cookies and similar tracking technologies to:

    • Essential Cookies: Required for the service to function properly (authentication, security)
    • Analytics Cookies: Help us understand how users interact with our service
    • Preference Cookies: Remember your settings and preferences

    You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of Thumbify AI.

    Data Security

    We implement appropriate technical and organizational security measures to protect your personal information, including:

    • Encryption of data in transit using SSL/TLS protocols
    • Secure cloud infrastructure with industry-standard protections
    • Regular security audits and vulnerability assessments
    • Access controls limiting who can view personal data
    • Secure authentication practices

    While we strive to protect your personal information, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security of your data.

    Third-Party Services

    We may share information with trusted third-party service providers for:

    • Payment Processing: Secure payment gateways to process transactions
    • Analytics: Services that help us understand and improve our platform
    • Cloud Hosting: Infrastructure providers that host our service
    • Customer Support: Tools that help us respond to your inquiries

    These providers are contractually obligated to protect your information and use it only for the services they provide to us.

    Your Rights

    Depending on your location, you may have the following rights regarding your personal data:

    • Access: Request a copy of the personal data we hold about you
    • Correction: Request correction of inaccurate or incomplete data
    • Deletion: Request deletion of your personal data (subject to legal requirements)
    • Portability: Request transfer of your data to another service
    • Objection: Object to certain processing of your personal data

    To exercise these rights, please contact us at rsdesign0807@gmail.com. We will respond to your request within 30 days.

    Policy Updates

    We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

    • Update the "Last Updated" date at the bottom of this policy
    • Notify you via email or through a notice on our service
    • Provide you with the opportunity to review the changes

    Your continued use of Thumbify AI after any changes to this Privacy Policy constitutes your acceptance of such changes.

    Last Updated: December 2024

    For questions about this Privacy Policy, contact us at rsdesign0807@gmail.com