Refund Policy
Please read our refund policy carefully before making a purchase
Important Notice
All purchases on Thumbify AI are final and non-refundable. Due to the digital and instant-access nature of our AI-powered thumbnail generation service, we do not offer refunds after a purchase has been completed.
All Sales Are Final
When you purchase a subscription or credits on Thumbify AI, you gain immediate access to our AI thumbnail generation features. Because of this instant digital delivery, we are unable to offer refunds under any circumstances.
This policy applies to:
- Monthly subscription purchases
- Annual subscription purchases
- One-time credit purchases
- Any add-on or upgrade purchases
No Refunds For
We do not provide refunds in the following situations:
- Unused Credits: Credits that remain unused at the end of your billing period or subscription term are not refundable
- Subscription Cancellations: If you cancel your subscription, you will retain access until the end of your current billing period, but no partial refunds will be issued
- Dissatisfaction with Results: As AI-generated content is subjective, we cannot guarantee satisfaction with every thumbnail generated
- Accidental Purchases: Please review your order carefully before completing any purchase
- Change of Mind: Refunds will not be issued if you simply change your mind after purchasing
- Technical Issues on User's End: Issues related to your device, browser, or internet connection do not qualify for refunds
Try Before You Buy
We strongly encourage you to take advantage of our free plan before making any purchase. The free tier allows you to:
- Generate sample thumbnails to evaluate our AI quality
- Explore all features and understand how the platform works
- Ensure Thumbify AI meets your needs before committing to a paid plan
By testing our service with the free plan first, you can make an informed decision about whether to upgrade to a paid subscription.
Chargebacks
We strongly discourage initiating chargebacks through your bank or credit card company. If you have concerns about a charge, please contact us first at rsdesign0807@gmail.com.
Initiating a chargeback without first attempting to resolve the issue with us may result in:
- Immediate termination of your account
- Loss of all credits and generated content
- Being banned from creating future accounts
- Collection efforts for outstanding amounts
Questions?
If you have any questions about our refund policy or need assistance with billing issues, please don't hesitate to contact our support team:
- Email: rsdesign0807@gmail.com
- We typically respond within 24-48 business hours
Last Updated: December 2024
By making a purchase on Thumbify AI, you acknowledge that you have read, understood, and agree to this Refund Policy.